Terms and Conditions

This information, defined as “Terms and Conditions”, establishes the legal terms that apply to the use of our website. Please read the information contained therein carefully and make sure you understand it before using our website and any of the services available on it. The use implies the user’s acceptance of this document.

1. General Settings

The owner of the website (www.algoribrand.com), in this document, will be hereinafter referred to as Owner. 

Privacy policy – a document describing what the Owner uses to collect and process the data of those who visit his website.

Terms and Conditions – a document that establishes a set of rules (general or special) that, associated with the other legislation in force, regulate the use of this website.

User – one who accesses or makes use of this website.

2. Ownership of the website

This website is the Owner’s official website on the Internet and its entire content is the Owner’s property.

These “Terms and Conditions” regulate access to this website, as well as its use. By accessing any part or section of this website, using it, or any service linked to the latter, the user declares that he accepts these “Terms and Conditions”, being subject to all obligations that are contained in this document. If you do not accept, please immediately stop using this website.

The Owner reserves the right to change both the content and services of this page, as well as these “Terms and Conditions” at any time without prior notice, the respective changes taking effect from the exact moment they are published on this website. Acceptance is assumed if the user continues to use the website after the changes have taken effect.

Therefore, the user is advised by the Owner to regularly consult the “Terms and Conditions” to check for updates and changes.

The Owner reserves the right, at any time and without prior notice, to remove the website and other content and reserves for itself, likewise, the right to, at any time and without prior notice, limit, refuse or interrupt, partially or in full, any user’s access to this website.

The rights referred to in this section can be exercised by the Owner without the need to provide any other reason.

When purchasing a good or service on this website, the user declares that he is aware that he has entered into a contract with the Owner.

3. Privacy

Data obtained through the use, by a private individual, of this website will be strictly treated following our “Privacy Policy”, which can be consulted on our website.

This website uses cookies to improve the user experience and provide you with a more efficient service. For more information, please see our “Privacy Policy”.

4. Intellectual Property

All content published on this website is owned and managed by the Owner. However, there may be situations where the published content is owned by third parties. In such cases, such content will only be available after authorization from the respective third parties.

Copyright and related rights, as well as industrial property rights, which cover all information and content provided by the Owner and its partners, in this website, as well as the software used to operate it, belong entirely to the Owner and/or its partners. This list is not exhaustive, so any other rights/situations/content no referenced are reserved.

The user is not authorized to modify, publish, transmit, share, transfer, reproduce, distribute, execute, reprocess, assign or commercially exploit, partially or integrally the contents or services (including the software itself) of this website.

However, the user is allowed to download or copy the integral contents that can be downloaded from this website, provided that it is done exclusively for personal use, with du respect for copyright and other intellectual rights and provided that a mention is made of the brand(s) described above in those reproductions.

The practice of any conduct referred to in the first part of the previous number is, expressly prohibited, without prejudice to cases in which the Owner has previously authorized it in writing.

The Owner reserves the right to take legal action against the author of any of the conduct prohibited in the preceding paragraphs.

5. Responsibility

The Owner does not guarantee to the user that the contents or services available on this website fulfil or can fulfil any needs or expectations of the user. Indeed, the website may contain inaccuracies or errors, although the Owner seeks to act with the utmost rigour in this activity.

The Owner and other partners will make every effort to avoid errors in the content of this website and to guarantee the safety of users, as well as the reliability of the software used.

However, it is not possible to offer a full guarantee as to the suitability, availability, absence of viruses (or other components that may cause damage) of the software and services present on this website, nor as to the accuracy of the information contained therein, so the Owner rejects any liability, for any damages, direct, indirect and/or accidental, resulting from the use of this website; also does not guarantee that any existing error in the software will necessarily be corrected.

No advice or information obtained by the user through this website will create any guarantee that is not expressed in these conditions. Thus, the Owner will not be liable to the user for any losses suffered by this and/or third parties, resulting from the use or inability to use this website or its contents or due to delays interruptions, errors and suspensions of communications and loss of information in that sequence, originating from factors beyond its control and not attributable to it, namely, any deficiencies or failures caused by the computer system, modems, connecting software or any computer viruses or resulting from the downloading of infected files or containing viruses or other properties that may affect the user’s terminal equipment, particularly when the user does not install the appropriate software to protect access, as well as in situations of unpredictable system overload.

The Owner is not responsible for any losses suffered by the user and/or by third parties that may arise from technical failures of capture, visualization or use that are not attributable to him or resulting from the failure to update the respective contents. It is also not responsible for losses suffered by the user and/or third parties that may arise from any unauthorized use of the servers used by the Owner and/or all information and data hosted there. The Owner does not assume any responsibility for the losses resulting from eventual situations of impossibility, delay, suspension or interruption in access to this website due to technical failures or other reasons, not guaranteeing, in the same way, access to the website without interruptions or resulting disturbances technical problems.

Likewise, the Owner cannot be held responsible for any errors, deficiencies or inaccuracies in the contents, information or services provided on this website.

The Owner cannot guarantee the total immunity of this website to hackers, viruses or other intrusion software.

The download of any material available on this website is the sole responsibility of the user, and the Owner cannot be held responsible for any damage or loss of information resulting from the download.

The Owner disclaims all liability for the content of any other website. The Owner will not be held responsible, in any way, for any loss or damage suffered by the user as a result of the use, by the latter, of a website on which this website is connected through links. The presence, if any, on our website of links to other websites does not give any guarantee concerning the security, timeliness, or adequacy of the content of these websites, and therefore, the Owner cannot be held responsible.

6. User responsibility

The user declares and warrants that:

No material sent to the email addresses made available on the website contains defamatory, offensive, vexing, pornographic, obscene, intimidating, racist, instigating content to engage in any unlawful act or that violates any third party property right, including, by way of example, any copyright.

The user’s content is submitted by adults. The user acknowledges that and agrees that all elements submitted via email can be used by the Owner, without prejudice to the rules of Copyright and Related Rights, Industrial Property Privacy and Data Protection, and no compensation or recognition is due to him.

Following the previous paragraph, the user grants the Owner a global, irrevocable, royalty-free, non-exclusive license, which may be sub-licensed or transferable to use, reproduce, distribute, used in public, publicly display, transmit and publish.

7. Orders

Orders on the website www.algoribrand.com can only be placed by people aged 18 or over. After placing an order you will receive an email confirming receipt of your order, containing details of the product ordered. The order confirmation email should not be interpreted as an acceptance of the order by Algori.

If the order is rejected or changed due to any valid reason, our Customer Service team will contact you via email/billing address/telephone number provided when placing the order. Algori may also reject, limit or prohibit orders that may have been placed by sellers, resellers or any other without authorization to market Algori products. You will not be charged for the order/item whose sale was rejected.

7.1. Confirmation

The order should only be considered as accepted when sending confirmation of product shipment. 

The contract between Algori and the User will only be valid when sending the Shipping Confirmation. The contract signed is only valid for products shipped, so there is no contract signed on a product that appears in the order but whose Shipping Confirmation has not yet been sent by Algori. Algori excludes itself from the responsibility of sending any product that appears in order and for which no Shipping Confirmation has yet been issued.

7.2. Price and Payment

By placing an order on the website www.algoribrand.com the User assumes to accept to pay, in full, all orders placed. You can consult the payment information on our website on our Means of Payment page.

The product’s prices from Algori’s online store will be analyzed periodically and include the value of VAT (when applicable) at the rate in force in the country of delivery, on the day the order was placed. The prices shown on the detail page for each product do not contain shipping costs, however, they will be shown before the order is completed. The total costs of your order will be displayed together with the order summary before confirmation.

If you choose to pay in a currency other than the default currency in your bank account, you might be charged a currency conversion fee. Product prices may vary by country.

7.3. Product availability

The availability of products is not guaranteed when you place an order. This can happen due to stock-outs. When that happens, we may reject your order. If your order is rejected you will receive a communication via email/billing address/telephone indicated when ordering.

8. Pricing and Other Errors

We make every effort every day so that the information (for example colors and product characteristics) on our website are as accurate as possible. However, there may be several factors that can affect the accuracy of this information. The specifications of your display advice, screen or settings can affect the accuracy that Algori aims for.

By mistake, the information found on the website may contain a typographical error, visual or written inaccuracies, or even omissions that may, not exclusively, be related to product descriptions, price, or availability.

Any information regarding the price and availability of products may be changed at any time.

9. Delivery and Acceptance of Products

Algori will use the service of third parties to deliver the orders placed. The partners selected by Algori to deliver the orders may need to access customer information such as the phone number and address to confirm the time and address of the delivery, respectively. The customer, when placing an order on our website, expressly accepts the sharing of the necessary data with the delivery company.

Each order will be provided with a shipping number so you can track the shipping status of your order. You can track the delivery status of your order on the “Track your order” page.

Due to stock availability reasons or any other valid reason, an order with more than one item may be sent separately. When this happens, each shipment will be accompanied by a shipping number so you can track the order status.

10. Warranty

The products sold on www.algoribrand.com are protected by a warranty against manufacturing defects or any irregularities in the product. To use the warranty, you must return the product as soon as possible, accompanied by proof of purchase.

To make a complaint you must send an email to the address hi@algoribrand.com

11. Returns and exchanges of orders

If you want to return an item because you are not fully satisfied with the product or for any other reason, we will accept your return, as long as the item meets the following requirements:

  • The article must be unused and undamaged;
  • It contains all original labels;
  • The item must not be worn, washed, or altered;
  • The returned item must be accompanied by the Algori return form.

This Returns Policy does not invalidate or jeopardize legal rights under current legislation, including your legal right to withdrawal.

The refund of returned items will be refunded to you in the same payment method used to purchase the product. At the end of the return process, you will receive a confirmation email.
You can return or exchange an order placed on the website www.algoribrand.com using the return method that we have available. All returns or exchanges of items must be made within 15 days from the date of receipt of the order. If for any reason, your order is received in different deliveries, the 15 days deadline for the return of any item begins to count from the date of receipt of the last delivery.

Return Process:

To return or exchange your order you must follow the instructions below:

  • Fill in the necessary information in the Return Form that you find in your Account;
  • Make sure to include all documentation on the return form;
  • Please pack the items securely, ensuring that you meet all the requirements mentioned above. Try to use the original packaging and shipping materials;
  • Prepaid return label on the return package;
  • Our Customer Service team will get in touch with you to plan all the procedures;
  • Returns are processed within a maximum period of 14 business days;
  • The refund of the item will be made using the same method that was used to pay for it;
  • The customer is responsible for correctly packaging, labelling and shipping the product. You must keep proof of shipment as a safeguard.

The customer is responsible for correctly packaging, labelling and shipping the product. You must keep proof of shipment as a safeguard.

If a returned item does not meet the return requirements, we may have to resend it to you.

If you have lost your return form or your return label, please contact our Customer Service through the email address hi@algoribrand.com.

Exchange of an item:

If an item does not match the appropriate size, you can request an exchange as long as you return the original item.

To do this, you must complete the form available in your account. The return process of the original item will proceed according to the terms indicated above for the return.

The customer is responsible for correctly packaging, labelling and shipping the item. You must keep the proof of shipment as a safeguard.

If a returned item does not meet the requirements, we may have to resend it back to you.
If you have lost our return form or your prepaid label, you should contact our Customer Service through the email address hi@algoribrand.com

12. Other Returns

Gifts can also be returned. To return a gift, send us an email to hi@algoribrand.com with the subject “Return a gift”. We will contact you as soon as possible to proceed with the exchange process.

Please note that the refund of a gift can only be made using the same method and for the same account as the original payment.

13. Free Contract Termination

The user has the legal right to freely terminate the contract within 14 calendar days after they sign the contract. The right to freely terminate the contract may be requested for any reason and the User must inform Algori of his willingness to terminate the contract. In this sense, the user will have to fill in the Form for Free Resolution of the Contract (see below), which he should send to hi@algoribrand.com.

If you decide to freely terminate the contract, Algori will:

  • refund the amount you paid for the products. Please note that Algori is authorized by law to reduce the refund amount if the product is considered to have improper treatment from the User. If for any reason, the amount is refunded to you before we have been able to inspect the product and, after a careful evaluation, we verify any improper treatment, you may be charged;
  • refund the value of order delivery costs;
  • proceed with the refund as soon as possible, within a maximum of 14 days after we have been notified of the intention of cancel/withdraw the contract;
  • Algori may also withhold the refund until receipt of the returned products, or by sending proof of return.

If, you receive the item before deciding that you want to cancel/withdraw your order:

  • you are required to return the item within a maximum period of 30 days from the date you informed Algori of your intention to cancel/withdraw your order;
  • except for a defective or non-conforming product, if the User wishes to cancel/withdraw the order, he will be bearing the costs of returning the product.

14. Promotions

The website www.algoribrand.com may, at any time, carry out any activities such as sweepstakes or promotions that configure the sending of information and materials for registration. Such events will be accompanied by specific rules and policies for the occasion, which you will be aware of before any participation. It is the user’s full responsibility to accept, complete, deliver and comply with any terms defined in the different activities.

15. Disclaimer of Warranties

By making an order on www.algoribrand.com and after receiving the order, the User is entirely responsible for complying with the rules, safety regulations and precautions that accompany each product.

Algori disclaims any liability that may arise from the incorrect use, neglect or abuse of products sold on www.algoribrand.com.

16. Final dispositions

If any provision of this document is declared null, ineffective or if it is annulled, such situation will not affect the validity or effectiveness of the remaining clauses, which will remain fully in force under the terms of article 292 of the Portuguese Civil Code.

Portuguese law applies to all matters regulated by these conditions. Without prejudice to the cases duly referred to in Portuguese Law, the parties agree that the courts of the Owner District Court will be competent to settle any dispute arising from the contract.

17. Get in touch

In case of any doubt regarding the Terms and Conditions set out in this document, you should send us an email to hi@algoribrand.com.

Free contract termination form

Customers have the right to freely terminate the contract within 14 calendar days, without the need to indicate any reason.

To exercise your right of free termination of the contract, you must fill in the form and send it to hi@algoribrand.com.

To: (insert address/email)

This document serves to inform Algori of the decision to cancel the contract for the sale of the goods described below: