2. Personal data
When registering and creating a user profile, we ask you to send some mandatory personal data.
Personal data is specific information about personal or factual characteristics relating to an individual that can be identified from that data. This includes, but not limited to, information such as name, address, telephone number and date of birth.
Information that does not allow you to be identified or that cannot be directly linked to your identity is not considered personal data.
2.1. How and why we use your data
- contact the user through publications, direct marketing materials and invitations to events that may be of interest to you (you can unsubscribe from such communications at any time by sending an email to firstname.lastname@example.org by placing “Unsubscribe” in the email subject). All of our communications also include a “unsubscribe” link;
- fraud verification and prevention;
- track your activity on our website/digital platforms;
- personalize and improve your experience on our website/digital platforms;
- when required by law or meet the requirements of a regulatory authority.
When you interact with our digital platforms, we also automatically collect all the data below about your visit. This collection is mainly done to help us better understand the way our customers use our digital platforms to allow us to create better content and more relevant communications:
- how you accessed our digital platform and the intern protocol (IP) address used;
- type of browser, versions and plug-ins and operating system;
- the path taken through our digital platform, including which links were accessed and all searches made, how long you remained on a page and other information on the page’s interaction;
- which videos were watched and for how long;
- what content was “liked” and what was shared;
- which pop-up or push messages you may have seen and responded to;
- status of the subscription;
- data collected from any completed form;
- from the IP address used to access our digital platforms, we can conclude which country the user is located and we can analyze what activity determined the execution of specific operations on our digital platforms (for example, download).
3. Disclosure of your data
To promote our products and services or to fulfil contracts, we may need to designate another organization that, on our behalf, processes your data. These operations may include, for example, payment processing organizations, delivery organizations, fraud prevention and credit risk management and tracking companies or postal collection and distribution companies.
We may likewise share your data with third parties:
a) if there is a legal or regulatory duty to do so;
b) if it is necessary to enforce our “Terms and Conditions” or other contractual rights;
c) to legally assist the police or security services for the prevention and detection of crime or terrorist activity.
We may share your data with our partners, who have been carefully selected and who may change from time to time. However, we will only share the data if you have consented to receive marketing related to our partners or if one of the conditions in the paragraph above applies.
In any case of disclosure of your data to third parties, we guarantee that your information is adequately protected.
4. Cookies: what they are and how we use them
According to Portuguese Law No. 41/2004, of 18 August, as amended by Portuguese Law No. 46/2021, of 26 August, it is permitted, under legal terms, the storage of information and the possibility of access to information stored in the terminal equipment of a user.
In fact, and like many other website operators, we use the standard technology called cookies (small pieces of information that are stored by the browser on your computer, being used to record navigations on this website at each visit).
5. Right of opposition